Information about Stream-Aid

Privacy Policy

Privacy Policy

4cInteractive, Inc. dba STREAM-AID (the “Company”)  has created a Privacy Policy setting forth how information collected about you is collected, used and stored. Your use of Streamaid.tv and App.streamaid.tv (the “App”) constitutes acknowledgment and agreement with our privacy policy. You further acknowledge and agree that The Company may use your personal information in the manner described in our Privacy Policy. If Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our App of any change in ownership or uses of this information, as well as any choices you may have regarding this information.


User Provided Information:

The App obtains the information you provide when you visit and/or sign up for the App. Signing up for the App is free but mandatory to fully use the App.

When you sign up and use the App, you generally provide (a) your name, email, address, birthday, phone number, bank account information, last four of your social, username, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, and/or orders; (c) information you provide us when you contact us for help and; (d) information you enter into our system when using the App, such as contact information, listing information and other information.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.


Automatically Collected Information:

In addition, the App may collect certain information automatically, including, but not limited to the following technical data;.

  • IP address

  • Geographical location data based on the IP address

  • Service access times

  • Statistics on page views

  • Any other automatically collected technical data

Furthermore, Company may also collect other anonymized statistics about the way the User uses the Services provided by Company.

Do third parties see and/or have access to information obtained by the App? Only aggregated, anonymized data is periodically transmitted to external services to help us improve the App and our service. We will share your information with third parties only in the ways that are described in this privacy statement.


Company may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;

  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

  • if Company involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.


Company processes personal data for three main purposes:

  1. Service
    The primary purpose of collecting personal data is to provide the website streamaid.tv and Services, to issue accurate charges for the use of the Services and to manage the customer relationship and marketplace. The processing of personal data in this case is based on the agreement between you and Company. This concerns, for example, the data collected during the signing up for the App, during the use of the App and the technical data needed to run the App in a secure manner and communications with users.

  2. Marketing and communications
    Company may occasionally send its users (and End-Users when the relevant personal data has been collected by Company itself) email to inform about new features, solicit feedback, or provide information on what is going on with the App and its products, as well as the activity in the App. We base this on our legitimate interest to provide Users with relevant information as part of the App and to promote our services.

  3. Research and development
    We always work to make our App better. Therefore, we may use the user's data to improve the App. We base this processing on our legitimate interest to grow and develop. Company may also collect technical data for statistical purposes to compile anonymous, aggregated statistics.


Cookies
Company may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register on the App or not. “Cookies” are small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a cookie collects include the date and time you visited, your browsing history and your preferences.

Company may use the information collected through cookies to promote, highlight, or otherwise feature certain items in connection with your use of the App. We may use the responses to these promoted or featured items, or your search queries and results, to customize the App to you.

Typically, you can configure your browser to not accept cookies. However, declining the use of cookies may limit your access to certain features of the App. For example, you may have difficulty logging in or using certain interactive features of the App.

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the App and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.


What are my opt-out rights? You can stop all collection of information easily by deleting your account on the profile settings page.


Data Retention Policy:

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

You have the right to request the User Provided Data Company has stored about you and the ability to correct the data if needed. Additionally you may request to "be forgotten" which means that the personal data shall be deleted or anonymized to the extent possible.

It's important to note that for legal purposes certain data cannot be deleted, some User Provided Data may remain. This includes but is not limited to, messages or content related to transactions which might include important details that are vital to the other parties of the transactions, so users still have access to those messages they received, but they only see a "deleted user" as the sender so the data is anonymized.

You can exercise your rights to access, rectify, erase and object the processing of your personal information at any time by sending a written request to info@streamaid.tv.

Your payment data is securely processed by Stripe. Company does not store your credit/debit card information.

Children:

We do not use the App to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files within a reasonable time.

Security We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our App. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


In addition we use SSL to encrypt sensitive data throughout the App.

Changes This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use of the App is deemed approval of all changes.


Your Consent:

By using the App, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.